Q: Why should I move my web site? What does web site migration include?

A: The website migration service offered by JON WALLIS is absolutely free of charge and consists of moving all your files, databases and emails from your current web hosting provider to your brand new hosting account with us. We will also modify all the configuration settings required for your web sites to be completely operational on our ultramodern cloud hosting platform.Our techs are completely capable of moving any kind of website. With years of experience behind their backs, they are experts in the specificities of our web hosting platform, our Control Panel and all other widely used Control Panels. For them, transferring a custom–built web application with multiple custom libraries is as elementary as moving a plain WordPress–based weblog.

Q: Why should I move my web site? What does web site migration include?
Q: Just how long will it take for my website to be migrated over to your platform?

A: We try to implement all web site migrations ASAP. Still, we do not have a fixed time frame for web site migrations. There are various facets that you have to take into consideration – the mere size of your site and the workload of our web site migration team, etc. We always strive to carry out each migration in less than 48 hours. With smaller sites, our staff usually manages to finish in less than 24 hours.

Q: Just how long will it take for my website to be migrated over to your platform?
Q: My personal privacy is vital to me. What data do you need to have?

A: We will need the login details for your current hosting provider’s Control Panel as well as the website’s name (domain name).

Q: My personal privacy is vital to me. What data do you need to have?
Q: My old web hosting account has delicate info inside. How can I rely on you?

A: Our Privacy Policy is an indivisible part of the contract that we’ll have with you as a client. We are devoted to protecting the security of the personal information gathered from the clients. To do so, we use technical security measures in order to prevent the loss, the abuse, the modification or the unlawful leak of the personal info under our control. The security measures include, but are not limited to: physical, electronic and administrative operations to protect and secure the info that we accumulate on the web. When we request users to supply financial info (for instance, a debit card number), this info is protected using the Secure Sockets Layer (SSL) encryption technology.

Q: My old web hosting account has delicate info inside. How can I rely on you?
Q: Will my website be unavailable during the migration?

A: While we migrate your website, it will be available both in your hosting account with us and in your account with your former hosting provider. When the migration is finished, we’ll make sure that everything is functioning properly and that the integrity of your data is not compromised prior to notifying you that the migration is finished. Then we’ll instruct you how to move the domain name over to your hosting account with us and how to modify your DNS records.

Q: Will my website be unavailable during the migration?
Q: Will my current web hosting provider need to provide any info/help?

A: Nope. We’ll never touch base with your web hosting provider about anything at all. They won’t be aware of the web site migration either.

Q: Will my current web hosting provider need to provide any info/help?
Q: Does it make a difference what platform my current provider is using?

A: Yep. We support all conventional Linux–based hosting platforms. We do not support Windows–driven hosting platforms, as we do not provide Windows hosting solutions ourselves.Additionally, we don’t support proprietary site building and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it make a difference what platform my current provider is using?