Even though the hosting service offered by the different companies is practically the same, each provider has got their own platform with its own tweaks and different ways to perform certain operations. That is the reason why, a comprehensive knowledge base will be remarkably useful both for persons with little or no prior experience and for technically accomplished individuals who will sooner or later discover how particular tasks are completed, but will waste precious time in the process. The purpose of such a knowledge base is to make the hosting service quick and simple to use, sparing users loads of time and efforts. The consequence is more gratified clients, since they can effortlessly find the info they require, and considerably less work for the client service team, because typically most of the questions and problems that clients have got are already enumerated in the knowledge base. On the condition that the articles are competently written and cover more topics, you’ll be able to find out more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Website Hosting
Our website hosting plans feature an in-depth knowledge base where you can find info on all the challenges that you may come across and their solutions. You can discover how to set up and manage a mailing list, how to use an .htaccess file, or how to proceed if the settings of your email client are accurate, but nonetheless you are unable to send emails, for example. We have done our utmost best to be as thorough as possible and to cover all possible options so as to save you time and efforts and to give you different solutions for each single problem. The knowledge base features informative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in each section of the Control Panel, while if you wish to browse the entire list of articles, you should visit the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the elaborate online documentation that we’ve compiled for you. The articles themselves feature general info on our hosting services, informational tutorials about the different functions that you can use, along with troubleshooting guidelines that can help you fix common issues that you could bump into. The topics that we’ve included cover practically everything, from elementary things such as how to host a brand new domain in your account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you are on, whilst the whole article archive can be accessed through the all-encompassing Help section.